FREQUENTLY ASKED QUESTIONS

VIRAL COLORWASH 

HOW DO I USE VIRAL COLORWASH? 

For vivid colors, use on hair that is lightened or bleached white to palest blonde. For jewel-tone colors, use on medium blonde or all brown color treated hair. 

Maintain vivid haircolor with one simple wash. Apply a generous to wet hair evenly and thoroughly. To add more intensity, repeat wash. 

Start using Viral Colorwash right after fresh haircolor. Continuous use adds and replenishes color, preventing color from looking washed out and faded.

If you color your hair frequently or if it is dry or damaged, we recommend doing a pre-wash with Blonditioner. Alternate with Viral Moisturewash (clear) shampoo, to manage vibrancy of haircolor tones.

Follow with Viral Blonditioner conditioner and Viral Extreme Smoothing styler. 

HOW DO I REMOVE VIRAL COLORWASH? 

To remove color, stop using Colorwash and switch to a clear shampoo. The durability of the product on the hair is dependent on the condition and porosity of the hair and the intensity of the shade.

Pastel colors (light pink, baby blue, lavender) washout quicker with clear shampoo. Bold colors (silver, yellow, teal, blue, purple, red, hot pink) will take longer to washout and you might need your hairdresser to fully remove them. 

HOW DO I CHOOSE A SHADE IF I HAVE MULTIPLE COLORS IN MY HAIR?

We recommend prescribing to the lightest shade in the hair. It will keep it looking richer and fresh until your next color service. 

HOW LONG WILL VIRAL COLORWASH LAST? 

How long it lasts depends on the Viral Colorwash shade that you used, how many times that you used it, how long you left it on the hair as well as the condition and porosity of your hair. 

DOES VIRAL COLORWASH WORK ON VIRGIN HAIR? 

They do not work on virgin hair. 

WILL VIRAL COLORWASH COVER GRAY HAIR? 

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DOES VIRAL COLORWASH WORK ON DARK HAIR? 

On hair that is medium blonde or all brown color treated hair, you will see more of a jewel tone effect with Viral Colorwash. 

CAN I USE VIRAL COLORWASH ON EXTENSIONS? 

Yes, Viral Colorwash is beautiful on extensions that are 100% human hair. We always recommend a strand test prior to a full application. 

DOES VIRAL COLORWASH STAIN? 

Viral Colorwash is formulated to maximize color deposit on the hair while minimizing staining on hands and scalp.

If your hands and scalp are dry, they may stain slightly and you may want to wear gloves. If you experience staining, simply wash the area with soap and water immediately after applying. 

DOES VIRAL COLORWASH CONTAIN HARSH CHEMICALS? 

No. Viral Colorwash is sulfate-free, paraben-free, PPD-free, peroxide-free, gluten-free and 100% vegan. 

IS VIRAL COLORWASH TESTED ON ANIMALS? 

Celeb Luxury does not test on animals. EVER! 

VIRAL COLORDITIONER

HOW DO I USE VIRAL COLORDITIONER? 

For vivid colors, use on hair that is lightened or bleached white to palest blonde. For jewel-tone colors, use on medium blonde or all brown color treated hair. 

Viral Colorditioner with BondFix has a built-in bond rebuilder that makes hair 3x stronger and healthier in one application. It repairs lightened and fragile hair while maintaining vivid haircolor.

Start using right after fresh haircolor. Continuous use adds and replenishes color, preventing color from looking washed out and faded. First cleanse with Viral Moisturewash (clear) shampoo. To refresh your color, apply Colorditioner, leaving it on clean damp hair 2-5 minutes. For more color intensity, leave it on up to 20 minutes.

Alternate with Viral Blonditioner every other application to manage haircolor vibrancy. Follow with Viral Extreme Smoothing styler. 

HOW DO I REMOVE VIRAL COLORDITIONER? 

To remove color, stop using Colorditioner and cleanse with a clear shampoo and conditioner. The durability of the product on the hair is dependent on the condition and porosity of the hair and the intensity of the shade.

Pastel colors (rose gold, coral, lilac) washout quicker. Bold colors (silver, turquoise, green, blue, purple, red, magenta) will take longer to washout and you might need your hairdresser to fully remove them. 

HOW DO I CHOOSE A SHADE IF I HAVE MULTIPLE COLORS INMY HAIR?

We recommend prescribing to the lightest shade in the hair. It will keep it looking richer and fresh, until your next color service. 

HOW LONG WILL VIRAL COLORDITIONER LAST? 

How long it lasts depends on the Viral Colorditioner shade that you used, how many times that you used it, how long you left it on the hair as well as the condition and porosity of your hair. 

DOES VIRAL COLORDITIONER WORK ON VIRGIN HAIR? 

They do not work on virgin hair. 

DOES VIRAL COLORDITIONER WORK ON DARK HAIR? 

On hair that is medium blonde or all brown color treated hair, you will see more of a jewel tone effect with Viral Colorditioner. 

CAN I USE VIRAL COLORDITIONER ON EXTENSIONS? 

Yes, Viral Colorditioner is beautiful on extensions that are 100% human hair. We always recommend a strand test prior to a full application. 

DOES VIRAL COLORDITIONER STAIN?

Viral Colorditioner is formulated to maximize color deposit on the hair while minimizing staining on hands and scalp.

If your hands and scalp are dry, they may stain slightly and you may want to wear gloves. If you experience staining, simply wash the area with soap and water immediately after applying. 

DOES VIRAL COLORDITIONER CONTAIN HARSH CHEMICALS? 

No. Viral Colorwash is sulfate-free, paraben-free, PPD-free, peroxide-free, gluten-free and 100% vegan. 

IS VIRAL COLORDITIONER TESTED ON ANIMALS?

Celeb Luxury does not test on animals. EVER! 

Gem lites Colorwash

HOW DO I USE GEM LITES COLORDITIONER? 

Pick the Gem color that is closest to the color of your haircolor. 

Gem Lites Colorditioner with BondFix has a built-in bond rebuilder that makes hair 3x stronger and healthier in one application.

It repairs lightened and fragile hair while maintaining haircolor. Start using right after fresh haircolor. Continuous use adds and replenishes color, preventing color from looking washed out and faded. First cleanse with Gem Lites Shinewash (clear) shampoo.

To refresh your color, apply Colorditioner, leaving it on clean damp hair 2-5 minutes. Alternate with Gem Lites Bonditioner every other application to manage haircolor vibrancy. Follow with Celeb Secret Fix styler. 

HOW DO I ELIMINATE UNWANTED WARMTH IN MY HAIR WITH GEM LITES COLORDITIONER?

Use Flawless Diamond to eliminate unwanted warmth on blondes and gradually whiten virgin grey and white hair. Use Brown Tahitian Pearl to correct brassy warm tones on all browns and gradually blend grey virgin hair. 

WHAT COLOR SHOULD I CHOOSE IF I HAVE HIGHLIGHTS IN MY HAIR? 

Choose the color that best matches the lightest color highlight in the hair. 

HOW DO I REMOVE GEM LITES COLORDITIONER? 

To remove color, stop using Gem Lites Colorditioner and switch to a clarifying shampoo and conditioner. 

DOES GEM LITES COLORDITIONER WORK ON VIRGIN HAIR? 

They do not work on virgin hair. 

WILL GEM LITES COLORDITIONER COVER GRAY HAIR? 

They will not cover gray hair. 

CAN I USE GEM LITES COLORDITIONER ON EXTENSIONS? 

Yes, Gem Lites Colorditioner is beautiful on extensions that are 100% human hair. We always recommend a strand test prior to a full application. 

DOES GEM LITES COLORDITIONER STAIN? 

Gem Lites Colorditioner is created with a special formula to optimize the color deposit on the hair while minimal staining. If your hands and scalp are dry they may stain slightly and you may want to wear gloves. If you experience staining, simply wash the area with soap and water immediately after applying. 

DOES GEM LITES COLORDITIONER CONTAIN HARSH CHEMICALS? 

No. Gem Lites Colorwash is sulfate-free, paraben-free, PPD-free, peroxide-free, gluten-free and 100% vegan. 

IS GEM LITES COLORDITIONER TESTED ON ANIMALS? 

Celeb Luxury does not test on animals. EVER! 

GEM LITES COLORDITIONER

HOW DO I USE GEM LITES COLORDITIONER? 

Pick the Gem color that is closest to the color of your haircolor. 

Gem Lites Colorditioner with BondFix has a built-in bond rebuilder that makes hair 3x stronger and healthier in one application.

It repairs lightened and fragile hair while maintaining haircolor. Start using right after fresh haircolor. Continuous use adds and replenishes color, preventing color from looking washed out and faded.

First cleanse with Gem Lites Shinewash (clear) shampoo. To refresh your color, apply Colorditioner, leaving it on clean damp hair 2-5 minutes. Alternate with Gem Lites Bonditioner every other application to manage haircolor vibrancy. Follow with Celeb Secret Fix styler. 

HOW DO I ELIMINATE UNWANTED WARMTH IN MY HAIR WITHGEM LITES COLORDITIONER?

Use Flawless Diamond to eliminate unwanted warmth on blondes and gradually whiten virgin grey and white hair. Use Brown Tahitian Pearl to correct brassy warm tones on all browns and gradually blend grey virgin hair. 

WHAT COLOR SHOULD I CHOOSE IF I HAVE HIGHLIGHTS IN MY HAIR? 

Choose the color that best matches the lightest color highlight in the hair. 

HOW DO I REMOVE GEM LITES COLORDITIONER? 

To remove color, stop using Gem Lites Colorditioner and switch to a clarifying shampoo and conditioner. 

DOES GEM LITES COLORDITIONER WORK ON VIRGIN HAIR? 

They do not work on virgin hair. 

WILL GEM LITES COLORDITIONER COVER GRAY HAIR? 

They will not cover gray hair. 

DOES GEM LITES COLORDITIONER STAIN? 

Gem Lites Colorditioner is created with a special formula to optimize the color deposit on the hair while minimal staining.

If your hands and scalp are dry they may stain slightly and you may want to wear gloves. If you experience staining, simply wash the area with soap and water immediately after applying. 

DOES GEM LITES COLORDITIONER CONTAIN HARSH CHEMICALS? 

No. Gem Lites Colorwash is sulfate-free, paraben-free, PPD-free, peroxide-free, gluten-free and 100% vegan. 

IS GEM LITES COLORDITIONER TESTED ON ANIMALS? 

Celeb Luxury does not test on animals. EVER! 

VIRAL FOR BROWN HAIR

HOW DO I KNOW IF I SHOULD USE THE ORIGINAL VIRAL PURPLE OR VIRAL RED FOR BRUNETTES?

On color treated brown hair, the viral purple and viral red will give you a soft jewel tone. For a stronger and more noticeable red or purple on color treated brown hair, we recommend viral for brunettes.

WILL VIRAL FOR BRUNETTES STAIN MY HANDS AND SHOWER?

If you have dry hands or a light manicure, it is perfectly fine to wear gloves. We would not recommend using the viral for brunettes in a natural stone shower or a porous surface.

WILL I SEE A DEPOSIT OF COLOR IF I DON’T HAVE COLOR-TREATED HAIR?

To see a deposit of color, all of our products are best used on hair that has been bleached or color treated.

DOES VIRAL FOR BRUNETTES COVER GRAY HAIR?

Viral for brunettes will not cover gray hair.

DO I NEED TO USE BOTH THE VIRAL FOR BRUNETTES SHAMPOO & CONDITIONER TOGETHER?

For the max amount of color deposit, the shampoo and conditioner together are a great option!

WILL VIRAL FOR BRUNETTES LIGHTEN MY HAIR?

No, the viral for brunettes does not have the ability to lighten the hair.

CAN I MIX THE VIRAL FOR BRUNETTES RED AND PURPLE TOGETHER?

Yes! You can absolutely mix the red and purple together! This will create a new fun shade, all of our colors are intermixable.

BONDFIX

HOW OFTEN CAN I USE BONDFIX?

Use bondfix daily to condition your hair. It seeks out and treats the hair that needs it most. Bondfix will deliver deep hydration and conditioning. Your hair will look and feel 3x stronger & healthier in the first use.

WILL BONDFIX MAKE MY HAIR FEEL HEAVY?

Bondfix is weightless and will not build up on your hair.

WHAT TYPE OF HAIR IS THIS BEST FOR?

Bondfix works well with all hair types for dry hair fix & smooth soft hair.

CAN I USE THIS ON FRAGILE HAIR?

Yes, it is amazing to counteract the damage from bleaching. It’s a deep moisturizing conditioner treatment to hydrate, strengthen & repair fragile hair.

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